Why change the configuration of the router?

If you have a dual-band router, in particular, one that uses ‘band steering‘, you may need to make some configuration changes to create the 2.4 GHz network environment required for optimal performance of your Remo+ device.

Any one of the following three configuration changes should suffice:

• Split the bands
• Enable the Guest or IoT network (if the router supports it)
• Disable band steering, aka client steering, aka smart WiFi (if applicable)

First – Log in to the Router

From a Desktop or Laptop Computer:

Find the router’s IP address (commonly 192.168.1.1, 192.168.0.1, or something similar) and the default login credentials (usually found on a label on the router or in the manual).

• Open a web browser, enter the IP address into the address bar, and press Enter.
• Input the default username and password to access the router’s settings.

From Your Phone:

Many routers come with a ‘tether’ app that allows you to view the status of your network and make some configuration changes. Check to see if your router or ISP provides an app; download and install it on your phone and log in.

Configure WiFi settings:

• Once logged in, look for the WiFi settings section. This might be labeled differently depending on the router (e.g., “Wireless Settings”, “WiFi Configuration” “Advanced Options”, etc.).

Split Dual Band into Separate Networks:

• Look for options related to the 2.4 GHz and 5 GHz bands. If they are combined under a single network name (SSID), you can separate them by assigning different SSIDs (network names) to each band.
• Once you’ve done that, you may see other options that need to be set. You won’t need to make any changes to the 5 GHz network, but the 2.4 GHz network should have the following settings:
  • Provided a password; it’s okay to use the same password for both networks.
  • Security encryption is “WPA2”.
  • Wireless mode is “b/g/n” or “802.11 b/g/n”.

Enable a 2.4 GHz Guest or IoT Network:

• If your router supports a Guest or IoT network, there should be an option to enable it, often under the WiFi settings or a dedicated “Guest Network” section.
• Enable the Guest or IoT network and ensure it is set to use the 2.4 GHz band, if there is an option for 5 GHz turn it off.
• If there is an option to broadcast the SSID or network name, say ‘YES’
• You should provide a password for the network, is can be the same one you use for your regular network.
• If you have the option to set the security encryption is should be “WPA2”

Disable Client/Band Steering or Smart WiFi:

• Look an option labeled as “Band Steering”, “Client Steering”, “Smart Connect”, or similar.
• Disable this feature to stop the router from automatically assigning devices to a specific band.

Save and Apply Changes:

• After making the desired changes, be sure to save them. There might be a “Save”, “Apply”, or “Submit” button at the bottom of the page.

Test the Network:

• Use your mobile device to locate and join the newly created 2.4 GHz network.
• Test the network to ensure everything is working as expected. You may need to reconnect your devices to the appropriate network if you changed SSIDs (network name) on the main, (dual-band) or 5 GHz network. If you didn’t change the network name, there will be no effect on your connected devices.

Keep in mind, the exact steps can vary depending on the router’s brand and model, so refer to the router’s manual or manufacturer’s website for specific instructions.